The all-in-one omnichannel experience management platform
SurveySparrow is an end-to-end Conversational Experience Management Platform that helps you get a 40% better response rate.
Do more than just surveys ...
With SurveySparrow's rich selection of features, you'll never need any other survey tool to research and understand your markets. SurveySparrow handles many of your tasks in the background so you can focus on your business and serve your customers.
Build conversational surveys, create chatbots, measure customer loyalty or drive employee engagement. All in the language of your choice.
Share your surveys through email, SMS, URLs, social media, QR code & more. Reach your customers where they are.
Schedule survey sharing, and automate every repetitive task. Improve survey completion rates effortlessly by setting up reminder emails.
Convert responses into automated tickets with real-time tracking. Set priority levels and nurture team collaboration to close the feedback loop in style.
Understand business data easily with rich analytics. Make smart decisions with custom dashboards, widgets, charts and reports.
- Net Promoter Score ® (NPS)
- Customer Effort Score (CES)
- Customer Satisfaction Score (CSAT)
- Customer Exit Surveys
- Market Research Analysis
- Product-market Fit
- User Experience Feedback
- Brand Loyalty and Satisfaction
- Recruitment and Pre-hire
- Employee Check-in
- Employee 360 Assessment
- Employee Exit Interview Surveys
INTEGRATES WITH YOUR ECOSYSTEM EASILY
Stay connected to your preferred tools.
Collect feedback for any purpose through several channels. All data in a single platform!